FAQ
Ua hōʻuluʻulu mākou i kekahi o kā mākou FAQ e hāʻawi koke i nā pane kōkua.
No ka ʻike hou aku, e ʻoluʻolu e nīnau mai iā mākou, a e hauʻoli mākou e pane koke i kāu mau nīnau.
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Q1: He aha kāu helu kauoha liʻiliʻi (MOQ)?
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A1: ʻO kā mākou palena liʻiliʻi he 100 mau ʻāpana. ʻOiai ʻaʻole i loaʻa iā mākou kahi pāpale nui o ka kauoha, makemake paha nā kauoha nui i nā manawa hana lōʻihi, a e kamaʻilio mākou i kēia ma mua.
Q2: Hiki iā ʻoe ke hana i nā hoʻolālā maʻamau?
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A2: Ua ʻae ʻia ka hoʻolālā maʻamau; hiki iā ʻoe ke hoʻouna mai iā mākou i kou manaʻo, kala, lole, a me nā noi hou aʻe a i ʻole nā hōʻailona kino no ka hahai ʻana a i ʻole ka hoʻololi ʻana e like me ia. Loaʻa iā mākou kahi hui loea a maikaʻi e hahai i kāu mau koi kikoʻī i loko o 24 mau hola.
Q3: Ke uku nei ʻoe i nā ʻeke ʻeke ʻili maʻamau?
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A3: ʻAʻole loa! ʻO kā mākou pahuhopu ke kūkulu i kahi pilina lōʻihi me kā mākou mea kūʻai aku āpau. Hāʻawi mākou i kā mākou lawelawe hoʻolālā hana me ka uku ʻole.
Q4: He aha ke ʻano hana kiʻi āu e ʻae ai?
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A4: ʻAe mākou i nā faila AI, EPS, PDF, a me PSD.
Q5: Pehea e loaʻa ai iaʻu kahi laʻana a me kahi manawa?
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A5: Hiki iā mākou ke hoʻomau i nā laʻana me nā hōʻailona counter, nā kiʻi, a i ʻole nā manaʻo, a e hoʻihoʻi mau ʻia ka uku hoʻohālike ma hope o ka hōʻoia ʻana o ke kauoha. E helu maikaʻi ʻia ke kumukūʻai a i ʻole ka hoʻouna ʻana e hoʻāʻo e mālama i kāu kālā. ʻO ka manawa alakaʻi hoʻohālike he 3-7 mau lā.
Q6: He aha ka papa hana maʻamau no nā ʻeke ʻili maʻamau?
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A6: He 25-35 mau lā ka hana ʻana o ka ʻeke ʻili maʻamau, me ka hoʻolālā, hana ʻana, a me ka nānā ʻana i ka maikaʻi. Hiki ke ʻokoʻa ka manawa kūpono ma muli o kāu hoʻolālā a me ka nui o ke kauoha.
Q7: Pehea e hoʻoholo ai ke kumukūʻai o kāu ʻeke ʻili maʻamau?
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A7: Ma hope o ka waiho ʻia ʻana o kāu papahana, e pili ana i kāu noi ʻōlelo, e loaʻa iā mākou nā kikoʻī o kāu ʻeke pāhana (me ka nui, ka ʻano mea ʻili, ka nui o ka ʻeke, ka paʻakikī o ka hoʻolālā ʻana, a me ka pae maʻamau) a hoʻomākaukau i kahi kuhi kuhi no ʻoe i loko o 1-2 nā lā ʻoihana.
Hoʻokahi mea maopopo: ua kūpaʻa mākou i ka hāʻawi ʻana i nā kumukūʻai hoʻokūkū ʻoi loa i ka ʻoihana ʻoiai e hōʻoiaʻiʻo ana i nā mea kiʻekiʻe loa a me ka hana.
Q8: Pehea wau e hoʻohana ai i ka palena palena?
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A8: ʻAʻole pili i nā kauoha hoʻohālike a i ʻole nā kauoha hana nui, ma mua o ka uku ʻana iā lākou, e leka uila a hoʻouna paha iā TM Messenger iā mākou a hōʻike iā mākou i nā tiketi a me nā mea āu e makemake ai e hoʻomau. A laila e hoʻemi mākou i ke kumukūʻai a hoʻouna i ka PI hope no ka uku.
Q9: Pehea wau e uku ai i ka waihona a me ke koena?
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A9: ʻO ka hōʻoia kālepa no nā kauoha hana nui a me nā laʻana. ʻO Paypal a i ʻole Western Union no ka uku hoʻohālike e OK.
Q10: Pehea ʻoe e hoʻouna ai i nā waiwai?
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A10: No nā kauoha nui, maʻamau ma ke kai, i kekahi manawa ma ka lewa inā pono e wikiwiki loa ka waiwai. A e like me kāu mau pono kikoʻī, hāʻawi ʻia nā laʻana ma o DHL, FedEx, UPS, TNT, a me nā lawelawe hāʻawi hōʻike ʻē aʻe.
Q11: He aha ke ʻano o ka uku āu e hāʻawi ai?
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A11: Hiki iā mākou ke hana EXW, FOB, CIF, DDU, a me DDP e like me kāu mau koi kikoʻī.
Q12: Hiki iā ʻoe ke hoʻolalelale i ka hana a me ka hoʻouna ʻana no nā kauoha wikiwiki?
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A12: ʻOiaʻiʻo, hiki iā mākou ke hoʻolalelale i ka hana no nā kauoha wikiwiki a hāʻawi iā ʻoe i nā koho hoʻouna wikiwiki. E ʻoluʻolu e kūkākūkā i kāu mau pono manawa kikoʻī me mākou, a e hana mākou i ka maikaʻi loa e hoʻokō i kāu mau pono.
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