FAQS
Peb tau sau ib co ntawm peb cov FAQs los muab cov lus teb sai, pab tau.
Yog xav paub ntxiv, thov nug peb, thiab peb yuav zoo siab los teb koj cov lus nug tam sim.
01/01
Q1: Koj qhov kev txiav txim yam tsawg kawg nkaus (MOQ) yog dab tsi?
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A1: Peb qhov kev txiav txim yam tsawg kawg nkaus yog 100 daim. Txawm hais tias peb tsis muaj qhov kev txiav txim siab ntau tshaj plaws, kev txiav txim loj yuav xav tau lub sijhawm ntau lawm, thiab peb yuav sib txuas lus ua ntej.
Q2: Koj puas tuaj yeem ua tus qauv tsim?
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A2: Kev tsim qauv raug lees txais; koj tuaj yeem xa peb koj lub tswv yim, xim, ntaub, thiab ntau qhov kev thov lossis cov qauv ntawm lub cev rau kev taug qab lossis hloov kho raws li. Peb muaj ib pab neeg tshaj lij thiab muaj txiaj ntsig los ua raws li koj qhov kev thov tshwj xeeb hauv 24 teev.
Q3: Koj puas them rau cov kev daws teeb meem tawv tawv?
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A3: Tau kawg tsis yog! Peb lub hom phiaj yog los tsim kom muaj kev sib raug zoo mus ntev nrog peb txhua tus neeg siv khoom. Peb muab peb cov kev pabcuam tsim qauv tsim yam tsis muaj nqi.
Q4: Dab tsi artwork hom koj txais?
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A4: Peb lees txais AI, EPS, PDF, thiab PSD cov ntaub ntawv.
Q5: Kuv tuaj yeem tau txais cov qauv thiab sijhawm li cas?
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A5: Peb tuaj yeem ua cov qauv nrog cov qauv kuaj, cov duab, lossis cov qauv tsim, thiab tus nqi coj mus kuaj ib txwm rov qab tau tom qab qhov kev txiav txim tau lees paub. Tus courier lossis tus nqi thauj khoom yuav raug xam zoo los sim txuag koj cov nyiaj. Lub sij hawm ua piv txwv yog 3-7 hnub.
Q6: Lub sij hawm tsim khoom raug cai rau cov hnab tawv nqaij yog dab tsi?
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A6: Customized tawv hnab ntau lawm yuav siv sijhawm li 25-35 hnub, suav nrog tsim, tsim khoom, thiab tshuaj xyuas zoo. Lub sijhawm caij nyoog yuav txawv raws li koj tus qauv tsim thiab xaj loj.
Q7: Tus nqi ntawm koj lub hnab tawv nqaij li cas txiav txim siab?
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A7: Tom qab koj qhov project raug xa mus, raws li koj qhov kev thov, peb yuav tau txais koj lub hnab ntim cov khoom tshwj xeeb (nrog rau qhov ntau, cov khoom siv tawv, lub hnab loj, tsim tsis yooj yim, thiab qib customization) thiab npaj cov nqi kwv yees rau koj li ntawm 1-2 hnub ua hauj lwm.
Ib qho yog qhov tseeb: peb tau cog lus los muab cov nqi sib tw tshaj plaws hauv kev lag luam thaum ua kom cov khoom zoo tshaj plaws thiab kev ua haujlwm zoo.
Q8: Kuv yuav siv qhov luv nqi li cas?
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A8: Tsis hais txog cov qauv txiav txim lossis kev txiav txim ntau ntau, ua ntej koj them lawv, thov email lossis xa TM Messenger rau peb thiab qhia peb daim pib thiab cov khoom koj xav tau mus ntxiv. Tom qab ntawd peb yuav txo tus nqi thiab xa PI zaum kawg rau kev them nyiaj.
Q9: Kuv yuav them qhov tso nyiaj thiab tshuav nyiaj li cas?
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A9: Kev lees paub kev lag luam rau kev txiav txim ntau thiab cov qauv. Paypal lossis Western Union rau tus nqi coj mus kuaj yuav zoo.
Q10: Ua li cas koj xa cov khoom?
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A10: Rau kev txiav txim ntau, feem ntau los ntawm hiav txwv, qee zaum los ntawm huab cua yog tias cov khoom xav tau ceev heev. Thiab raws li koj cov kev xav tau tshwj xeeb, cov qauv raug muab los ntawm DHL, FedEx, UPS, TNT, thiab lwm yam kev pabcuam xa tawm.
Q11: Hom kev them nyiaj twg koj tuaj yeem muab tau?
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A11: Peb tuaj yeem ua EXW, FOB, CIF, DDU, thiab DDP raws li koj cov lus qhia ntxaws.
Q12: Koj puas tuaj yeem ua kom tiav ntau lawm thiab xa tuaj rau kev txiav txim sai?
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A12: Tau kawg, peb tuaj yeem ua kom sai sai rau kev txiav txim siab sai thiab muab kev xaiv xa mus sai rau koj. Thov tham txog koj cov kev xav tau tshwj xeeb rau lub sijhawm nrog peb, thiab peb yuav ua qhov zoo tshaj plaws kom haum raws li koj cov kev xav tau.
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