FAQ

I-Q1: Yintoni ubuncinci be-odolo yakho (MOQ)?

I-A1: Ubuncinci be-odolo yethu ngokuqhelekileyo ngamaqhekeza angama-100. Nangona singenawo umyinge we-odolo ephezulu, iiodolo ezinkulu zinokufuna amaxesha amade emveliso, kwaye siya kunxibelelana oku kwangaphambili.

I-Q2: Ngaba unokwenza uyilo lwesiko?

A2: Uyilo oluqhelekileyo lwamkelwe; ungasithumela umbono wakho, umbala, ilaphu, kunye nezicelo ezininzi okanye iisampuli zomzimba zokulandela okanye ukuguqulwa ngokufanelekileyo. Sineqela elinobuchule nelisebenzayo lokulandela iimfuno zakho kwiiyure ezingama-24.

I-Q3: Ngaba uyazihlawulisa izisombululo zengxowa yesikhumba elungiselelweyo?

A3: Hayi akunjalo! Injongo yethu kukwakha ubudlelwane bexesha elide kunye nabo bonke abathengi bethu. Sinikezela ngeenkonzo zethu zoyilo loyilo ngaphandle kweendleko.

Q4: Yeyiphi ifomathi yobugcisa owamkelayo?

A4: Siyayamkela i-AI, i-EPS, iPDF, kunye neefayile zePSD.

I-Q5: Ndiyifumana njani isampuli kunye nexesha?

I-A5: Singaqhubeka kunye neesampuli kunye neesampuli ze-counter, imifanekiso, okanye ukuyila, kwaye umrhumo wesampuli uhlala ubuyiselwa emva kokuba umyalelo uqinisekisiwe. Ikhuriya okanye iindleko zokuthumela ngenqanawa ziya kubalwa kakuhle ukuzama ukukongela imali. Ixesha lokukhokela isampula yiintsuku ezi-3-7.

I-Q6: Yintoni ishedyuli yemveliso eqhelekileyo yeengxowa zesikhumba eziqhelekileyo?

I-A6: Ukuveliswa kwengxowa yesikhumba ngokwezifiso kuthatha malunga neentsuku ezingama-25-35, kuquka ukuyila, ukuvelisa, kunye nokuhlolwa komgangatho. Ixesha elichanekileyo linokwahluka ngokusekelwe kuyilo lwakho kunye nobukhulu bomyalelo.

I-Q7: Ingaba ixabiso lesikhwama sakho sesikhumba esiqhelekileyo sinqunywe njani?

7 iintsuku zokusebenza.

Inye into eqinisekileyo: sizibophelele ekunikezeni awona maxabiso akhuphisanayo kwishishini ngelixa siqinisekisa ezona mathiriyeli zikumgangatho ophezulu kunye nomsebenzi.

I-Q8: Ndisisebenzisa njani isaphulelo somda?

I-A8: Kungakhathaliseki ukuba ii-odolo zesampuli okanye i-odolo yokuvelisa ubuninzi, ngaphambi kokuba uzihlawule, nceda uthumele i-imeyile okanye uthumele i-TM Messenger kuthi kwaye usibonise amathikithi kunye nezinto ofuna ukuqhubeka nazo. Emva koko siya kunciphisa iindleko kwaye sithumele i-PI yokugqibela yokuhlawula.

I-Q9: Ndiyihlawula njani idiphozithi kunye nebhalansi?

I-A9: Isiqinisekiso sorhwebo kwii-odolo zemveliso yobuninzi kunye neesampuli. I-Paypal okanye i-Western Union yentlawulo yesampuli iya kulunga.

I-Q10: Uzithumela njani iimpahla?

A10: Ngeeodolo ezininzi, ngesiqhelo elwandle, ngamanye amaxesha ngomoya ukuba iimpahla kufuneka zingxamiseke kakhulu. Kwaye ngokweemfuno zakho ezithile, iisampulu zibonelelwa nge-DHL, i-FedEx, i-UPS, i-TNT, kunye nezinye iinkonzo zokuhanjiswa kwe-express.

I-Q11: Luhlobo luni lwentlawulo onokuthi ulunikeze?

I-A11: Singenza i-EXW, i-FOB, i-CIF, i-DDU, kunye ne-DDP ngokweemfuno zakho ezineenkcukacha.

I-Q12: Ngaba unokukhawulezisa imveliso kunye nokuthunyelwa kwee-odolo eziphuthumayo?

I-A12: Ewe, sinokukhawulezisa imveliso yee-odolo ezikhawulezayo kwaye sikubonelele ngeendlela zokuthumela ngokukhawuleza. Nceda uxoxe ngeemfuno zakho zexesha elithile kunye nathi, kwaye siya kwenza konke okusemandleni ethu ukulungiselela iimfuno zakho.

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